Thursday 14 June 2012

Virtual numbers - state side

We thought we’d look internationally this week when we noticed this press release on PR Web from iTeleCenter.

The press release starts: “iTeleCenter announces the release of more Virtual Phone Numbers. With more small and home-based businesses on the rise, these numbers are the perfect solution for a total business communications system.” Whilst there is nothing particularly newsworthy in this, it was an interesting read. Its description of virtual numbers is also pretty good:

“The word ‘virtual’ often conjures thoughts of something hi-tech which many people tend to shy away from. However, here is a simple explanation that should remove any anxiety - a virtual phone number is a real phone number. It can be either a local number with an area code in a specific city/state or a toll free number with an 800, 855, 866, 877, or 888 area code. What makes it virtual is that it does not ring to a specific line – it is not tied to a landline or a mobile phone. Instead, it rings to a virtual phone system like iTeleCenter.”

The explanations and reasons for using were all basically identical to what we use over here, apart from the actual numbers themselves. Nothing too exciting, but good reassurance that we must be doing the right thing! There is lots more to read here.