You can now have a telephone number without a directly associated phone line. Also known as a “virtual number”, it can be pointed and forwarded on to a number of different contacts; be it a different phone line, fixed or mobile, or a voice over IP service.
Companies wanting to remain accessible and flexible whilst on the move, can give the impression that they are stationed in one particular geographical location by having a “virtual office”. For example, a company can have a mail forwarding service alongside a virtual number with an area code will give their customers the impression they are in one particular area.
Callers can now phone virtual numbers free of charge, proving beneficial to both companies and their customers. One example is a phone number beginning with “800” in North America; this local virtual number can allow businesses to receive calls from other areas without their callers having to face long distance phone call charges. Virtual number resellers in the UK include www.organiclocalnumbers.co.uk
These virtual numbers appeal to various companies for a number of reasons, whether it is a call centre wanting to source labour in different countries and appear local or companies with support departments wanting to offer a free service for long duration call. This means that no matter where the location or what the duration of the call, to the customer it won’t cost a penny and the company can also reap the benefits.
1 comment:
Extremely flattered that you mentioned Organic Numbers in your blog post. Virtual numbers have proved to be very popular not just with our customers but also with the people who call them as they aren't charged in the same way as if they had dialled an 0800 or 0844 number.
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