Friday, 19 August 2011

What should you be looking for when buying a virtual number?

Right, lets go back to basics ...

What should you be looking for when choosing a company to provide you with a virtual phone number?

Firstly, they should have a wide range of different area codes to choose from. You would expect a decent provider to have a choice of around 500 different area codes - including 020 London numbers.

Secondly, they should not be VOIP numbers, as these are poor quality.

Thirdly, you shouldn't expect prices to be higher than 5p per minute to receive the call.

You should only expect to be charged for what you pay for - look out for pay per second billing.

Look out for companies that tie you in to contracts. You want companies that you only have to give a month's notice to. If they're locking you in for a year or two years then there might be something wrong with them and they think you're going to leave.

Finally, the company should reasonably be able to connect you the same day if you're calling within working hours.

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